[Resolved] Max Life Insurance — term insurance plan | |||
Dear sir I send a request regarding changes in term plan[protected]. Started from[protected]. I am policy holder with number[protected]. I want to change my policy plan From - term plan with income To - basic term plan With premium payment option till 36 years (From 21 years to 36 years required) With payment up to age of 75 for 36 year it's around rs 852 per month+ rs 58 for waiver critical illness/ My complaint number was 3385927 case owner pragyan das. He did not solved the problem and send message case resolved with message email id not same. Sir i got every communication from same email id. I think its my first request... I think it was my wrong decision to select max life. Was this information helpful? | |||
Jul 31, 2019 Complaint marked as Resolved company manager call me and Mr sarvesh jain listened my problem properly . after understanding they changed the changes required ... thanks max life Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 26, 2019 Max Life Insurance Customer Care's response Dear Sir, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Jul 31, 2019 Max Life Insurance Customer Care's response Dear Sir, As discussed, we wish to inform that we have updated our records with the below mentioned changes as requested.Also, we inform that Rs 2220.67 is lying in the policy account . This amount will be adjusted towards the subsequent months premium amount. The next monthly premium in the policy shall fall due on August 13, 2019. Further, we inform that we will dispatch the revised policy pack at your mailing address registered in our records within next 4-5 working days. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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