[Resolved]  Max Life Insurance — to refund of my insurance amount

This is to keep you informed that we were about to take two insurance policies in max life bangalore. It was taken in the year 2014. We were unable to make the renewal payment further to the polices neither continue the same due to our financial crises. We called and visited the branche to close the policy in bangalore when my insurance was active stage. But the person did not accept in front office you can't be cancelled at least you should pay minimum 3years. But we were totally unhappy with the service. We are orphanage just a middle class family we paid for our safety for future purposes. At this time my sister shoba got married. At the time of marriage we faced a lot and critical financial issues. At the same after few months my premium was due but we are already in critical condition went on high risk my sister was got delivered and given birth to girl baby. No body took care she went on depression due to this my sister husband left her. But now iam taking care of my sister. As my self working as a maiden is unable to take care of her and my sister daughter due to financial issues. Iam really working hard to take care for her for hospitalization iam really request you we both or orphanage as humanity from your side please release mine and my sister what we paid premium it will be helpful for her hospilization and her baby too. It will help for her since its a huge amt of first premium altogether once again request to cancel our policy and refund my and my sister money at the earliest. It's our hard earned money which i kept for my marriage (Varalakshmi) still iam not married due to my sister health. I gave up off my life to look my sister for future. Kindly look into our issues and release orphanage premium amount and revert back at the earliest.
My policy i'd //[protected] varalakshmi premium paid 44, 999/rs. And my sister shobha i'd //[protected] premium amount 51, 327/ in the year april 2017... Do needful for orphanage we will be waiting for our premium paid amount.
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Jul 26, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Max Life Insurance Customer Care's response
Dear Varalakshmi, Thanks for sharing your concern in detail. Our customer service representative will check the status of your policies and will share the options available.
Regards,
Max Life Insurance
Verified Support
Jun 25, 2018
Max Life Insurance Customer Care's response
Dear Varalakshmi, Our customer representative tried to get in touch with you over phone but could not connect. An email response has been sent to you giving the status of both the policies for which you are also the seller/agent advisor. Please connect with our customer representative for any further clarification.
Regards,
Max Life Insurance
Jul 01, 2018
Updated by varashoba
Not body called me pls resolve my issues we are in critical condition
Mar 24, 2019
Updated by varashoba
Pls y u r mentioned resolved u people have not cleared my issues and I didn't get any Amt
Mar 24, 2019
Updated by varashoba
No body called pls resolve my issues and clear my insurance Amt my [protected] iam sharing my contact no pls and I will give my account no state bank of India varalakshmi. K billekahalli branch [protected]
Apr 04, 2019
Updated by varashoba
No body called pls resolve my issues and clear my insurance Amt and my sister insurance Amt as we said u clearly that we have facing Lot critical condition she went on depression when our insurance Amt premium was due she in critical condition pls we are not able to pay due to her health problems pls understand our condition and release the Amt my sister account no [protected] ifscvijb0001253 gejjalagere mandya I received mail that u r not willing to pay the amount. Kindly tell me one if the person health is not in a good condition and went on depression mns how we can pay pls reply to this as I said u clearly that myself varalakshmi also not married due my sister health problem now pls tell if we are under critical condition how we can pay u can come and check Wat is the status o[censored]s

Complaint comments 

Comments

Sir' I got a insurance policy in 2010 with agent Axis bank, chandrapur.maharastra.
Due to without truely information policy is sold to me, and cheated me.
Therefore kindly help to refund my amount.as soon as possible.

Thanking you.
Very truly yours
Manojkumar g.Rai

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