[Resolved]  Max Life Insurance — uncertainty/fraudulent payback

My name is somnath rahul and am from bhagalpur, bihar. I have a policy with max life insurance which was taken in dec 2012 and the policy number is[protected]. The complaint on them is that i had continuously payed premium of 90, 000 i. E 15, 000 per year for 6 years which is 6 pay. When i made query about surrender value, in reply their representative told me that at this stage i would receive a very less value i. E. About 50, 000 approx. I was shocked to hear that after contributing of rs. 90, 000 for 6 years i'm going to receive the value with loss of 40, 000. For this i seriously share the previous conversations which were made between us to which they denied straightway. This proves the uncertainty/fraudulent in payment policy of max life insurance. This was the worst experience of my life. I hope upon this complaint my case will be scrutinised again and wish that diffrence amount be paid to me at the earliest.
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Feb 24, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Max Life Insurance Customer Care's response
Dear Somnath, We apologize for the inconvenience caused. Our customer representative will get in touch with you shortly to resolve your concerns. Please never share your policy details on the timeline to maintain security of your policy related information.

Regards,
Max Life Insurance.
Verified Support
Jan 24, 2018
Max Life Insurance Customer Care's response
Dear Somnath, Our customer representative has spoken to you. As discussed, the policy surrender requirements and value has been informed to you. An email has been sent to you in this regard. Regards, Max Life Insurance.
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