[Resolved] Maxbhi / Elcotek Telecom — I did not get any refund

nikreddy

from Bengaluru, Karnataka

Address:	560092
Website:	maxabhi.com

Mail(1)
Dear NIKESH REDDY
Greetings from Maxbhi.com,

This is to inform you that your order 1477433 was cancelled as the seller failed to confirm the shipment.

We strive to ensure that your order is delivered on time. We had to cancel your order as the seller failed to ship the order due to some reason. Such occurrences are rare and we are sorry for the inconvenience caused.

For now, we've processed full refund and it has been done to your e-Wallet account with Maxbhi.com (don't know what is Maxbhi eWallet? click here). This is done until we get a confirmation from you on refunding it back to your bank account. To confirm the transfer of money from your e-Wallet to your bank account, please login to your Maxbhi account and request the same in the order details page here.

Else, you can use money in your e-Wallet to make any future orders and purchases from Maxbhi.com. Also if you choose to keep the money in your Maxbhi e-Wallet account then we will keep trying to arrange the order and inform you in future when the product is ready again to be shipped. At that moment you can re-confirm your order with just 1-Click. Cash in e-Wallet has no expiry and you can request transfer to your bank account anytime in future too. For more details you can read here : e-Wallet by Maxbhi.com

mail(2)
Dear NIKESH REDDY BASARAKODU,

We would like to inform you that: 1009 Rs. Cash Back have been subtracted from your Maxbhi e-Wallet account.
Reason:
Refund to Bank for Order #1477433
Do not reply to this email. Please login to your Maxbhi.com account and use "My Account" for any communication.
Thank you for using Maxbhi.com.

mail(3)
Apologies for the inconvenience caused.
As i can check, you have requested for refund of your order 1477433 amount to your bank account from the Maxbhi eWallet on 03/01/2019. But, the completion of the same usually takes at-least 12-15 days. So i would request you to please wait another few days, upon which you should receive the funds to your original payment bank account.

View:
https://www.maxbhi.com/index.php?dispatch=orders.details&order_id=1466904&selected_section=discussion
Do not reply to this email. Please login to your Maxbhi.com account and use "My Account" for any communication.
Thank you for using Maxbhi.com.

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Mar 9, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nikesh Reddy Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1477433 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund Bank Ref. # - 865750, kindly check it with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.