[Resolved] Maxbhi / Elcotek Telecom — lava iris x8 touch digitizer | |||
Its a fraud.. They are looting people by sending defective items I have ordered digitizer from maxbhi.com Item was dead on arrival, i placed a replacement request.. I got a call from replacement department they said there are 2 conditions for replacement 1) item should not be damaged 2) seal should not be broken There was only one seal on front side of the item i received, which was not tampered and item was also not damaged.. When they received back, they are now saying protective plastic cover on side is also called seal which was removed and placed... Seal is the one marked in red circle in image which is intact This is fraud to loot people money by selling defective items and earn more profit Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Verified Support Jan 18, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Ajay sir, Apologies for the inconvenience caused. But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you. The warranty seals has been removed from the product The protection film / clear film has been removed or tampered with. The gumming has been removed / used. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same. | |||
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+91 75 3300 6661
+91 11 2580 1110
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
account : Indian bank
Ac no. : [protected]
Branch : chinniyam palayam.
IFSC. : IDIB000C62