Maxbhi / Elcotek Telecom — Moto G6 LCD screen was dead on arrival
A
Adv Rizvi
Address:
88, Navyug Market, Ghaziabad UP - 201001
I ordered a couple of products from Maxbhi.com ( Order No. 2396199 ). One of them was an LCD with Touch Screen for Motorola Moto G6 - Black (display glass combo folder). I expected the product to be tested and OK before it was shipped. Upon installation, the LCD didn't turn up and it was dead while the Touch was working. I placed a replacement request (#19666) but it was declined to say the warranty seal was broken. The seal was placed such that it breaks upon installation.
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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Jul 08, 2020
Updated by Adv Rizvi Invoice copy
Jul 09, 2020
Updated by Adv Rizvi The other product I ordered " LCD with Touch Screen for Xiaomi Redmi 4 (China) - Black (display glass combo folder) " on the same invoice, It failed within 12 hours of installation.
Jul 10, 2020
Updated by Adv Rizvi I placed a return request ( ID: 19666 & 19707 ) for both defective products which were declined stating the seals were broken. Seals clause is arbitrary as they’re placed in such a way that it breaks during installation. I fail to understand how one can install those LCDs without breaking the seals. Moreover, the LCD’s screen burn is evidence of shortcomings in the quality and substandard.
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