[Resolved]  Maxbhi / Elcotek Telecom — nokia 603 back panel

I have seen the above item in the display list and placed an order no.1353689 dated 12 oct 18 to purchase nokia 603 back panel. I have paid money rs.499/- though net banking. The firm put a message saying that your order is processing. After next day the firm messaged again that your order was cancelled due to non availability of item.
The money in question has not been still returned back to my back account.
Pl. Verify the issue and make sure the money be returned back.
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Nov 18, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. G Sankararao Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353689 with maxbhi.com. Its already completely refunded from our-end by you only sir as for refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support mail. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as already refunded from our-end by you only shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
Complaint comments 

Comments

I receved sms from cancel micromax q 336 back body cover
10.09.18 but fund does not refund after til 22.10.18
Please deduct and refund my money
My name ..ashok kumar

karan singh m's reply, Oct 23, 2018
KARAN SINGH MARWAL 23.10.18
karan singh m's reply, Oct 23, 2018
MY CREDIT LAST FOUR DIGIT N..3188

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