[Resolved]  Maxbhi / Elcotek Telecom — non refund of debited amount from account

Address:Jagatsinghpur, Odisha, 754142
Website:www.maxbhi.com

Sir,
With due respect I like to lodge my complain that I have purchased a lava mobile model- kkt+40power LI rechargeable battery online vide Oredr ID-1048752# @ Rs 370.00 on 27.6.2018 from Maxbhi, com. Later [protected]@Maxbhi.com communicated me that indented product not available so said amount has been transfered to their e-wallet with out transfering the said amount to my SBI debit account, please instruct them to expedite my issue warfooting to refund said amount to my debit account earliest possible. I have already sent photo copies of the transactions to your kind perusal through e-mail. Now also sending some attachments in the support of my complain.
with regards, C.R.Sahoo/13.07;2018
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Aug 18, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Chitta Sahu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1048752 with maxbhi.com. As we received your request to refund to bank over mail. We had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

Comments

Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem
please send my money back to my account
Dear/ sir 20 days over my amount as not be refund, this my order number
1045605 and refund amount is Rs - 1693. if call to your costumer they are not receiving my call.

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    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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