[Resolved] Maxbhi / Elcotek Telecom — order cancelled by maxbhi, refund not processed | |
I placed two orders for mobile phone components on maxbhi.com, order numbers are 909731 and 912986. I paid rs.490.83 and rs.432.32 respectively. But, both orders were cancelled by maxbhi.com stating that the products were out of stock. The money i paid, was automatically transferred to maxbhi e-wallet account. I initiated refund of both orders from maxbhi e-wallet to my bank account on april 29th, 2018. But until now (May 16, 2018), i haven't received the refund. I requested them to provide refund reference number for both transactions, but they failed to do so. Staff at maxbhi.com are not responding to my emails and phone calls. Upon researching online, i found that many others are facing the same problem with maxbhi.com, it appears that maxbhi.com is a ponzi/fraud site. They are in the habit of cancelling all orders placed with them and withholding the customer's money. Please take immediate action on them. Was this information helpful? | |
May 19, 2018 Complaint marked as Resolved Issue Resolved.
Thanks to Consumercomplaints.in
I received a call from Maxbhi Customer Care (+91 92056 93562)
They resolved this issue after a few days. Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support May 19, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arul Prasanth Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #909731, #912986 is completely refunded from our-end and the Bank Ref. # - 269502, Bank Ref. # - 714039, kindly check this with your bank and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
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