[Resolved] Maxbhi / Elcotek Telecom — Order id -2686852 ::Not providing replacement / refund after selling faulty display combo unit | |||
Order id: 2686852::maxbhi cheated me by selling a faulty / malfunctioning mobile display combo unit after getting money.there is no proof that they are dispatching good working product but when i requested for replacement / repair of product they are making stories in the name of policy.after two months of follow up they deceived me neither not providing any refund nor fixing the fault.it is purely looting hard earned money even in this hard time of corona pandemic condition from the poor.totally fed up for buying from this shameless company. Was this information helpful? | |||
Dec 2, 2020 Complaint marked as Resolved Finally the company has responded to the stated issue genuinely by providing replacement item.I have received the replacement product and i hope the item should be in good working condition (yet to confirm from technician)as per product description mentioned in their website.Thanks a lot to both consumer complaint platform and maxbhi company for prompt action which gives us hope to our Indian consumers... Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Still there is no proper action taken either for repair /replacement or refund.First product what i received is from dead phone and not a new one.There is no evidence that company is selling tested / working product but simply replying back as they have received damaged product. Company is making money by writing these fraudulent story without replacing or refunding..
Reply
True Shaji, It is unfortunate that there is no true reviews in their site to make out the quality of the supplies. I too had the same bad experience but I placed the order just before you posted this and missed this valuable feedback.
Really disturbing situation and I hope customers would not get cheated like this anymore.
MaxBhi should change the way they operate and dont realize that the money they get from Customers is their bread and butter.
Really disturbing situation and I hope customers would not get cheated like this anymore.
MaxBhi should change the way they operate and dont realize that the money they get from Customers is their bread and butter.
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