[Resolved]  Maxbhi / Elcotek Telecom — refund amount not yet paid

Ordered (order No. order #1403624) mobile display on 17/11/2018 and it was auto cancelled stating that due to out of stock. I have requested for refund and initiated on 18/11/2018. Till now I haven't received the amount. But when we go to status page refund shows successful and not paid so far. When I try to escalate it was saying wait for 15 days yet to complete. Finally I have raised status request Today but no where to check the status of the request in page.
I have paid the amount via Paytm and not sure why its taking so much time to repay.
When we added a item in our cart, I received multiple calls from Maxbhi team and forced me to pay the amount immediately and we deliver the product by 19/11/2018. But once paid and order was cancelled no support from the support team. I am facing many problem to reach them. None of the contact number will connect from my mobile. If connects also after saying order number call will be disconnected.

Please take a required action to get my amount.