[Resolved] Maxbhi / Elcotek Telecom — Refund issue

vkr_03

from Mumbai, Maharashtra

Address:

690525

I have purchased an item from maxbhi on 8th june 2017 but some internal issue in maxbhi they have cancelled the order and refunded the amount to maxbhi wallet. From there i have requested to refund the amount from maxbhi wallet to my a/c'
I requested to refund the amount to my a/c on 9th june but it was not yet happened the amount has debited from maxbhi wallet but not receive in my a/c

I have send several mails and called to their cusotmer care but didn't get any reply from there side

The order number is 504184 (From maxbhi.com)

Please do the needful

My contact number is [protected]

Regards

Vijayakumar

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 26, 2017

Complaint marked as Resolved

Thx for the refund today morning i got ythe amount to my a/c

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 23, 2017

Updated by vkr_03 the complaint logged ids are (171609, 171173 ) which i get it from Maxbhi.com regarding this

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijaya kumar Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#504184 with maxbhi.com. It has been already completely refunded from our-end, kindly check it with your Freecharge Wallet as it will be credited back to your account as per Freecharge Wallet procedure in same account of yours from where you had made the payment and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jun 26, 2017

Updated by vkr_03 But from your end itself the refund status has cancelled see the attached image, Any way i have got refund amount today (26-jun-17) morning so the issue got resolved but in future i will not recommend maxbhi.com