[Resolved] Maxbhi / Elcotek Telecom — refund not received for more than 45 days reg

oli1309

from Coimbatore, Tamil Nadu

Address:

New Delhi, Delhi

I have ordered for a mobile battery for rs.1369/- on 04.09.2018. They have charged me rs.1416 including delivery charges. Then they themselves cancelled the order for want of suppliers and notified me about the refund.

Even after so many requests and reminders, till now i have not get the refund.

They seems to be cheating public through the ewallet. Please help me to get my money back. Please don't buy anything from maxbhi.com you will oose your money. I have been asked to wait for 15 days. But even affter a lapse of 45 days they have not effected the refund.

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Nov 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 11, 2018

Updated by oli1309 My email id is [protected]@gmail.com

Oct 11, 2018

Updated by oli1309 Products information
Product
Price
Quantity
Subtotal
Product
Battery for IBerry Auxus One
CODE: ET-BATTERY-114728
e-Wallet Price:1369
Price
1, 369.00 Rs.
Quantity
1
Subtotal
1, 369.00 Rs.
Summary
Order Status: Order has been cancelled and refunded to Maxbhi eWallet
(Click here to know more about order cancellation)
Refunded to: Maxbhi eWallet
Want to know more about Maxbhi eWallet? Click here
Transfer to bank: No funds to transfer for this order as order was paid using Maxbhi eWallet
(If you want to transfer funds from your eWallet to bank, then please click "Transfer money from eWallet to Bank Account" from order details page which was used to make the payments)
Total weight: 0.2 Kg
Shipping method:
Blue Dart Express Ltd.
Subtotal: 1, 369.00 Rs.
Order discount: 1, 369.00 Rs.
Total: 0.00 Rs.
Points in use (1369 Rs.) : 1, 369.00 Rs.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. TAMIZHOLI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all orders with maxbhi.com. Your first Order #1243959 is cancelled and you use that amount in Order #1359978 which is completely shipped from our-end shorty this will delivered to you. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 18, 2018

Updated by oli1309 As I don't, want to loose my money, I have used the points from the dealer only because you have not effected the refund even after 45 days. It is a bitter experience for me with your website. So I don't, want to recommend maxbhi.com to anybody. Thank for the belated response.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. TAMIZHOLI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all orders with maxbhi.com. Your first Order #1243959 is cancelled and you use that amount in Order #1359978 which is completely shipped from our-end shorty this will delivered to you, so there is no amount to be refunded. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.