[Resolved] Maxbhi / Elcotek Telecom — sony xperia z3 casing white

mahesh jerome

from Erattupetta, Kerala

Website:

www.maxbhi.com/contact-us.html

Dear customer support maxbhi

Order number 1270561. Inr 1569.00 not refunded to bank account. Please provide detailed gateway information and contacts. It is the responsibility of maxbhi.com to refund the money to my bank a/c in the same manner as i made the payment. Website says september 25th the money was transferred to my account. It is purely an absurd process of refund since it is more than 28 days. Your committed time being 15 days. Since this is a e-commerce site and i understand your call center is outsourced they keep saying gateway delay. Which is purely not acceptable.

Mahesh mj

[protected].

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Nov 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mahesh M J Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1270561 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # - 986583, kindly check this with your and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.