[Resolved]  Maxbhi / Elcotek Telecom — want return the swipe elite plus touchpad

Address:New Delhi, Delhi, 411023
Website:Maxbhi.com

My swipe elite plus touch is broken. So i ordered on maxbhi.com. It delievered late to me. Then i went to mobile repair store for fix touch and he said it touch and display is combo how u get single touch it cant be fixed. So when product is combo then how u sell only touch when u know it will not make sense. Plz take product back and give combo or money back
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Jan 17, 2018
Updated by Sumit kolekar
My order ID is 747624.plz check and take ur product back and give me combo (touch and display) or my money.
Verified Support
Jan 17, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Sumit kolekar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #747624 with maxbhi.com. You ordered for Touch Screen Digitizer for Swipe Elite Plus - White and we shipped you the same and this product can easily fixed into your handset. If you required LCD with Touch Screen Digitizer for Swipe Elite Plus - White, you can order for it and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
Complaint comments 

Comments

In my profile it is saying that my order is cancelled
Where is my money and my product
Maxbhi also make me fool,
when service center not able to fit this product due to the display and screen digitizer in this phone have total folder set .Individually only screen digitizer no one fit in this phone so how can you make fool people and sell this product in the market.My order number is #752024

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxbhi / Elcotek Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1616
    Pending
    0
    Resolved
    820
    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Maxbhi / Elcotek Telecom contact information