Mayur Enterprise — fraud in product

Address:742133

I have mistakenly ordered a fastrack wrist watch which worth rs. 1799/- and i cancelled the order when i was asked to confirm the order but yet he delivered the watch to my address but still i received the goods from the courier as i liked the watch and pay the amount of 1799/-. When i just opened the box i found a fastrack box but there i found 2 watches of doyce company which market price is rs. 80/- only. Even they didn't provided three watches in the box. I have paid 1800/- rupees. Total fraud.
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Dear Abhir,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Maine wrist order kiya tha watch24.in se lekin muje order mila usme use kiya hua purani watch mili mene contact kiya lekin usne mana karya aapka order return nai hoga.
To please me help karo na uska amount 1800₹ hai.

Please Provide me Useful Solution of this problem. I got a wrong Product.
Kindly Advise on this/ replace the product

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    Beldanga, Murshidabad, West Bengal
    India
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