Mcdonald's India — Brookfield's, dt, # 736 kundalahalli main road | |||||
Brookfield's DT, # 736, Kundanahalli Main Road, Bangalore On my recent visit to Bangalore McDonald (full address: as above) representatives Anil K. (the waffle maker) and the entire group in this unit constantly mis-behaved on 2 occasions. I ordered for 4-piece waffle and paid for 2 toppings. Anil K. did not even start to make the waffle for 30 minutes from the time I ordered it. He simply said, "wait in the resting area". Anil K. stopped other members deliberately when they came to my aid. When I complained for the second time and demanded a full refund, the person at the cashier (name hidden and not displayed on his badge) behaved rudely and stated that "no refunds, you won't get any refund" and kept quite to see how it plays. I exclaimed asking why it would take 15 minutes for him to start putting the batter in the waffle maker (shy of a scene) The cashier exchanged eye glances with Anik K. the two of them pretended like nothing happened and started making the waffle. The entire team in Mc Donald unit argued with me for 30 minutes to say that only 1 topping will be offered and if I ordered 2 toppings, that McDonalds usually (exchanging eye glances sarcastically with each other) will not put more than 1 topping on the same waffle, so each waffle would have different stand-alone topping (which is undesirable, its like having a pizza only with cheese on one slice and tomatoes on the other slice). I would like the entire team including short scout boy who runs around with this Anil K. laughing and fluttering and not delivering services to get fired. You would automatically see some decent people walk in, because right now, no self respecting person would walk into this fox hole of yours because of employee like Anil K. I will check constantly to see if you have discarded them Was this information helpful? | |||||
McDonald's India customer support has been notified about the posted complaint. | |||||
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+91 11 2460 4047
Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
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worsssssssst experience ever
Pls take action
Regards
Murtaza
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