Mcdonald's India — charged twice | |||
On the 3rd february, at 12am at mcdonald's - helmet crossroad, ahmedabad. I paid for my meal using gpay. The worker told me the connection had timed out and hence the monwy wont go to theor account. He made me pay again. He ensured me that the first transaction will get canceled and the money will come back within a week. It has been a week and i have been charged twice for the same meal. Was this information helpful? | |||
|
McDonald's India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
On the 15 february, at 11:45 am at mcdonald's laxmi nagar at v3s mall. I paid for my meal using gpay. The worker told me the connection had timed out and hence the money won't go to their account. He made me pay again. He ensured me that the first transaction will get cancelled and the money will come back within a week. It has been a week and i have been charged twice for the same meal.
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
1406
Pending
294
Resolved
402
+91 11 2460 4047
Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
View all McDonald's India contact information
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's