Mcdonald's India — debit of amount without bill and order and food as well

Address:Pune, Maharashtra, 411014

I have visited ur stall at phoenix mall, pune, viman nagar, maharashtra on[protected].

I ordered 2 mc egg and some shake. Gave my card for payment however the bill generation took time and hence order dint place. So i left at that point. Ur shopkeeper also dint say anything.

Surprisingly after half an hour, i got a message that my card has got debited for rs.248.02

My card number ends with *7315

Please refund my money asap.

Its the ever worst experience with mcdonald's

Dissatisfied customer
Monalisha
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McDonald's India customer support has been notified about the posted complaint.
Sep 29, 2018
Updated by Monalisha Choudhury
Write back to me monalisha.[protected]@bajajallianz.co.in
Complaint comments 

Comments

Dear Monalisha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number along with the detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
The type of burger and fries served was horrible and also the staff didn't know how to communicate
McDonald's India Customer Care's response, Oct 12, 2018
Verified Support
Dear Yash,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

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