Mcdonald's India — mcdonalds, bkc bandra (e) | |||
Damn upset with the kind of service delivered at mcdonald's bkc on 28th dec'17. I ordered for 2 regular cappuccino and a medium fries. Firstly the order was delivered late and cappuccino is meant to be hot but it was slightly luke warm. The order for small fries was taken inspite of asking for medium fries. Was amazed to find that the box consist of only broken potatoes sticks & poor quality potatoes. The sitting area was dirty, floor was sticky. I have to inform the staff on urgency of cleaning the floor. Pfa the invoice and images. Would think twice on visiting the bkc mcdonald premise. Same experience with mcdonanld's hub mall, goregaon east - more than 40 minutes i waited for my parcel on 1st oct. Was this information helpful? | |||
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McDonald's India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I had ordered my food from McDonald's, Linking Road, Bandra on 31st of December 2021 through Zomato. The runner delivered the wrong parcel and when I called McDonalds, Bandra and informed them, the guy there told me that he is sending me my food with the right order and no one came with the food. I kept calling and they just would not answer. Me and my family had to stay without food. Is this the way MCdonalds treats customers??? I am really shocked. I need a refund of my money as I paid a huge sum for it. I would never again order from Mcdonalds nor recommend anyone to order from them.
McDonald's India Customer Care's response, Jan 3, 2022
Verified Support
Dear Shannon,
We are sorry to hear about your experience. Your delight is very important to us.
Kindly share your Email Id and contact number at [email protected],
and our team will take this ahead.
Regards,
Team McDonald's
We are sorry to hear about your experience. Your delight is very important to us.
Kindly share your Email Id and contact number at [email protected],
and our team will take this ahead.
Regards,
Team McDonald's
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and Email Id with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's