Mcdonald's India — mcdonalds employees worst attitude

Address:Coimbatore, Tamil Nadu, 641024

As i have been ordered food from mcdonalds from prozone mall, coimbatore last week friday since this is the first time from swiggy but i have been having from mcdonalds for the past 8 years and never felt disappointed or dissatisfaction towards them like this much. These recent attitude from the employee or manager shows really very bad as he had been committed to give away the missed items from my last order but when i called him in next couple of days he is not even picking my call. I really feel like never going to mcdonald’s since we are from it campus and ordering from such huge branding foods like mcdonald with loyality but if this is what an attitude then we have to skip. Also it is not a single item missed in the order but there was more than few items were missed out. Request you to give me an explanation or otherwise sorry to say that me and my friends never going to visiting any mcdonalds restaurant again.. I had spent more than few lakhs with my friends and family in mcdonalds itself once i started having from mcdonalds. Swiggy just refunded 275 which is not even reliable and closed those conversation. I can pay this 275 but i need my missed items if you people really wanted to satisfy me. I have attached refund statement from my bank account, order summary from swiggy and conversation with swiggy customer support on the same day. Pl do the needful
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Dear Ganeshkarthik(Ganeshkarthik1989),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and Email id along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
I have purchased 3 burgers and a mcfloat from this Kalka Ji McDonoutlet. none of the product has any branding of mcdonald. i am attaching the images of what i got. Even the taste of the burgers is not the same.
Seems desi version of mcdonalds.

Should i complaint about it on consumer forum.

please suggest.

McDonald's India Customer Care's response, May 30, 2018
Verified Support
Dear Customer (architect_singh),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

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