Mcdonald's India — non availability of menu items after the order

Address:Lulu mall cochin

I bought a chicken fiesta meal at Mac Donald’s lulu mall in cochin on[protected] . When I got the items the mustard sauce was missing and when enquired they told me that they do not have the item in stock. It was very strange for me. Also during the payment time they told me that the Paytm facility is not available. I could see all over the shop with promotions of paytm payment but they do not have the facility. Very strange reply from the team .
+1 photos
Was this information helpful?
No (0)
Yes (0)
McDonald's India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sanal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    McDonald's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1406
    Pending
    294
    Resolved
    402
    McDonald's India Phone
    +91 11 2460 4047
    McDonald's India Address
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    View all McDonald's India contact information