Mcdonald's India — order not received even after paying the complete amount

Arpit Semwal

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560066

I order a burger from macdonald's through an online food ordering app and paid the complete amount online but even after waiting forever i did not receive anything. I contacted the customer care of macdonald's and they assured me that my order will be delivered within few minutes as the store by mistake closed my order. I trusted them and waited for hours but still did not receive anything not even a call confirming about the issue.
I have lost all my confidence in your online services.
I request you to please refund my amount as soon as possible.

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McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Arpit,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Yesu Prakash

from Bengaluru, Karnataka

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