[Resolved] Mcdonald's India — pending refund

Shre1234567

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400086
Website:	www.mcdelivery.co.in

I had placed an order using mac donalds app on 01/12/2018 opting for bhim app to pay cash.
My money got deducted and the order never got placed.
When i contacted the customer care about the same the representative told me that due to some issue she could see the money got cut but the order wasn't placed. So i placed the same order again opting for cod.
The representative also told me i will get my refund maximum in 8 days.
Now 16 days has passed and there is no complaint registered nor any actions taken.
The numerous call made to customer care number just tells me to wait for few more days.

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Aug 7, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

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McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Customer (Shre1234567),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's