Mcdonald's India — refund for double transaction charge against single order.

Mayank Gehlot

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390007

I went to macdonald's Vadodara outlet, situated in Inox, ellora park, Vadodara.
I was charged twice for my order (Once from my card and they said my transaction was not going through and second time with successful transaction) billing amount 477 inr...

they said the amount will be refunded in next 2 days. It is 10 days now and the amount is still not refunded. The team in Macdonald's is not listening to me.

Kindly check and refund back the amount to my account

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McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Mayank,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Nikhil Anandwade

from Mumbai, Maharashtra

Please stop sending me promo txt. msg.

McDonald's India Customer Care's response, Dec 26, 2018

Verified Support

Dear Nikhil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's