Mcdonald's India — refund issue

Address:	New Delhi, Delhi, 110001
Website:	www.mcdonaldsindia.net

I seriously never expected this from Mcdonalds...
I did visit to CP, B block branch of you with my friends and order a pack of 3 on 8 July, 2018. Initially we tried to pay through card but due to your card machine issue, it didn't happen and after that we paid through cash. But later then we got a text of deduction from our card also. We have informed the person on the counter and he said that we will get refund within 24 hours but till then there is no refund. I am trying to call[protected]/ [protected] - mentioned on bill)that particular branch but no one from that branch picking calls. I tried them number of times.

When I called in their head office so response was even worst. She said that we don't do that kind of resolution here and asked me to contact particular branch only. Even when I have informed her that they are not picking calls.
I have sent mail also to them mentioning everything nut there also... no response

I am attaching bill of that particular transaction and screenshot of the text that we receive for amount deduction for the order.