[Resolved] Mcdonald's India — refund not yet credited

abhishek_di

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	www.mcdonald.in

I have placed an order few days back on your application. My order was accepted initially, later on i got a msg that my order has been rejected stating out of service area.

Firstly, if my pin code (421306) was accepted then why it was rejected later on. Question arises here then if my area is not serviceable then it should have been rejected in the app itself, why it was rejected later on with incorrect reaaon.

Secondly, if you have rejected then why i have to chase for a refund. It is something should be automatically get credited. I want my refund to be credited asap. I want a compensation for the disappointment as well. Registered no. Through which order was placed is [protected].

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Aug 7, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Abhishek,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's