[Resolved] Mcdonald's India — refund of rs 1231 not received for order cancelled on 16th aug 2018 | |||
Order for Rs 1231 was cancelled on 16th Aug 2018. Confirmation msg regarding cancellation rec'd on same with a msg that amount will be refunded within 08 working days. Till the typing of this message the refund has not yet bewn received in spite of providing details to their representative Ms Gauri Karnik on 12th Sep 2018. I think McDonald's is not bothered about it's customers as per the data itself reflects the same i.e out of 571 complaints only 10 resolved. So what else can be expected from such a franchise. So now I have been left with no option but to take help of a media help line no and then highlight the matter so that atleast they take a note of customer complaints and do not ignore. The question is not about Rs 1231 but it is the attitude of Mcdonalds. Worst experience will not order from McDonald's henceforth. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved McDonald's India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
1406
Pending
294
Resolved
402
+91 11 2460 4047
Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
View all McDonald's India contact information
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's