[Resolved]  Mcdonald's India — regarding delivery

Address:

Maraimalai Nagar near SRM college, 603203

I order my meal usually at McD Maraimalai nagar outlet which is near SRM college, kattangulathur. Whenever, i order my food, the working staffs keeps cancelling saying delivery person not available. Last one month my order got cancelled nearly 3 to 4 times. For the last order still i did not get my money refunded. You have a multinational organization but it is painfull to see that you don't have a delivery person available. if the delivery boy not available atleast you should have kept the Mcdelivery app inactive but after ordering and paying the money, the order gets cancelled and money also doesn't get refunded. Sometimes even if they deliver, they don't provide the food we ordered and the working staffs are forgetful most of the times. They don't provide sauce packets, straws, tissue papers and they don't even delivery the sides we have ordered. The quantify and the quality of food has also gone down. Your service has become worse and i am extremely unsatisfied. If this matter is not resolved then i may have to look into other sources to solve this.