[Resolved]  Mcdonald's India — softie

Address:Bharuch, Gujarat

Worst service in any of the mc donalds i have ever visited. They are not replying well to customer. Even they are providing false information or they don’t have proper information about there store itself. We asked for a chocolate softiee and they told as that chocklate is not available in cone, it is only available in cup and after that they gave chocklate cone to the very next customer. Every customer is paying the same money then everyone should be treated in same manner. Earlier the machine which delivers softiee was not working. They didn’t paid attention to the customers points and it took around a week to repair it. Please look into this matter and do accordingly. Thank you
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Aug 7, 2021
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
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Dear Sreeraj Nair,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number, email Id and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team Mcdonald's

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