Mcdonald's India — worst customer service

pallavi gajjar

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401105

The worst experience from mc donald... The manager here is worst at customer service... Was not ready to change the order... The answer was since it is customer's mistake we cannot change the order and if it would have been our mistake then we would change the order... This is all done for the stars... Worst customer service... Where he is not ready to lose a star for the customer... By the way the stars are given for best customer service right???

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McDonald's India customer support has been notified about the posted complaint.

Feb 04, 2019

Updated by pallavi gajjar still no response from them

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McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear pallavi gajjar,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number, email Id and store location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team Mcdonald's