MCent — point redeem but recharge is not done

5 Reviews
North 24 Parganas, India
 Suvajit Sikder on Sep 29, 2018
I am a user of this app with registered mobile number [protected]. I have recharged my mobile number [protected] with rs.349/- (With new 50% less offer) plans by redeem 174500 points on 26.09.18. At 12.30am my points is redeem and it is showing successful but @349/- recharge has not added on my [protected] mobile number. I calling jio customer care but they are saying that no recharge request apply them of rs.349/-. Please help me to get rs.349/- recharge in [protected]. I have earned 174500 points working very hard in this apps. (I don't understand why mcent create this problem).

Complaint Status

[Sep 29, 2018] mCent customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0


Add your number to see recharge option my ac not available please request understand.

Pravin Jawale's reply, Sep 28, 2018
Please request my problem understand
I have registered through fb i am nit getting option to redeem my points please help ne i am tired of this problem i have attached the photo please see it

I will recharge 200 rupees with my airtel number but recharge is successful in mcent but the amount will not credited in my movile number what is the reason u can solve my problem immediately
Log in nhi jo rha hmy account [protected] jio ka ha. NUMBER verify karna ka bad koi OTP Nhi aata ha. aur photo ma ha vo interface run karta ratha ha next kuch nhi hota ha plz help me

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    MCent - point redeem but recharge is not done