Mcp Hyundai — cheating by mcp hyundai vellangallur, irinjalakuda, thrissur, kerala
Irinjalakuda, Kerala, India
JoJoseph Ukken on Jan 4, 2019
I was looking for a Grand i 10 Era model on exchange of my old santro car. The MCP hyundai, Irinjalakuda Executives came and valued my car and we finalised the exchange rate and all. After that they said that they dont have era variant with them, then I said its okay I will go for Swift Lxi model, which was my 2nd option and the stock was available with the dealer and I finalized the rates and offers with the Maruthi dealer. On the same day the MCP executive told me that they have Grand I 10 era model and I can block the car by making down payment. I paid Rs.2, 50, 000/- on 24.12.2018 and handovered my car. And for the balance amount I applied for a loan. The loan got sanctioned. On 28.12.2018 the Executive called me and said that they dont have the car you can go for magna variant which costs Rs.1, 00, 000/- .or they will refund the down payment. I asked him How you can take a booking and down payment for car which is not in your stock, then he replied me that his manager advised him to do so. I called his manager and he is saying the same options that the executive said. I told him that I will file a case in consumer court if I didn't get the swift on the same rate that I have finalised before with maruthi dealers because of year ending the stocks are emptying fast, then he said that you can go for that way also. I feel that the executive is far better than his manager. The Manger had no ethics and his concern is only his booking and target for that he will do such unethical practices.
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