[Resolved] Mdindia Healthcare Services — cashless claim not process properly, even complaint customer support team , they also close my complaint without intimation

Krunal Suthar

from Raia, Goa

Address:

382481

Dear Sir,

With reference to the subjected claim the sum assured in the final approval is incorrect, it should be 300000/-Three lac and claim sheet reflects as 225000/- two lac twenty five thousand. Request you to please check the below issue and process for further approval as per actual sum insured.

1) Discharge Summary consider wrongly by Claim Company.
2) already complaint to MD india official website, not properly answer and replied complaint solve which is totaly unsupportive.
3) complaint no : 109487 to MDindia
Customer Support team Member Name: Pratibha Damdhar
also online customer support team also close our complaint without querry solve.
Final bill of Claim is Rs 138588/- and just approve Rs. 74349/- and they know they consider wrong patient discharge summary which not my Father and diducted almost morethan 50 % amount of the bill.

Awaiting your kind reply,
Regards,
Krunal Suthar M: [protected]

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Apr 22, 2019

Complaint marked as Resolved

Complaint Solved but worst experience of md india claim, very much amount deducted from my claim, In future never suggest anybody to take Insurance where TPA under MD India

MDIndia Healthcare Services customer support has been notified about the posted complaint.

Feb 04, 2019

Updated by Krunal Suthar All the data required to be attached, company just cheated to us and not want to give full actual possible approved amount