Mdindia Healthcare Services — Claim amount not refunded after many follow ups.

My father KM George kutty was admitted hospital on early September 2020 and we have submitted claim on time, but later we have informed that bank details are not clear hence we provided all the documents several time (October 2020) clear and we followed up with several staff, unfortunately every time we get a response that it will get ready by next month.
When we followed up in March 2021, we were informed that Claim is closed due to a Cut- of date 6 months and we have requested for renewing the claim. After that we got a message saying the claim was renewed and still we didn't receive any proper update on the status. After march we called MDIndia staff more than 4 times, Each time they are saying us to call after a week.
I have mailed them many times to get an update but there is no proper response from them.

TPA Claim No. : MDI5901353

Patient Name : KM Georgrekutty

Hospital Details : Sanjivani Multispeciality Hospital - ALAPPUZHA

DOA : 01-Sep-2020 To 05-Sep-2020

Diagnosis : [ Conservative ] Viral Fever
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MDIndia Healthcare Services customer support has been notified about the posted complaint.
May 10, 2021
Updated by jestinkgeorge
Any update on this please?
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