Mdindia Healthcare Services — Deduction in hospital bill again claim

Please note claim id: MDI6004978, there is deduction of 4800 again pulse oximeter & monitor charges.u father is a cardiac patient hospitalised in ICU in critical situation. If there is pulse oximeter and monitor for such patient how will doctor be able to monitor him 24hours.
Also when father was hospitalised in June 2020 (21st to 24th June 2020) in same hospital the Charges were covered. Again in past I have never seen such deduction for same hospital and same patient.
I urge to please refund the amount for the below deduction.

Below is the sms:
Policy Details :

OIC Underwritten Happy Family Floater-2015 Policy
Insured Person : Mr.jalpesh V Shah
Policy Number : 121700/48/21/04221
Policy Period : 31-Jul-2020 To 30-Jul-2021
Sum Insured : 600000

Hospitalisation Details :

Hospital Details : paarth hospital - MUMBAI
Hospitalisation Period : 11-Dec-2020 To 14-Dec-2020
Diagnosis : [ Conservative ] Ischemic Heart Disease Renal Failure

Claim Status :

1. Insurance Company Claim Number - 121700/48/2021/00002157
2. Claim Number - MDI6004978
Deduction Details :
Rs. 3000 : Monitoring charges are not payable under reasonable and customary charges.
Rs. 1800 : PULSE OXIMETERY CHARGES ARE NOT PAYABLE.