Medanta Medicity — Eye test regarding complaint

 
4 Reviews
New Delhi, New Delhi District, Delhi, India
 Rohit Sareen
I went medanta to know about the eye laser treatment and my experience was bad there. No one cared about the patient but were busy in there other stuff.. After 1 hr i got my eyes checked by one of the junior doctor, who doesn't provide me proper details about the treatment and said me to come after 2 weeks.. Its just not a right behavior to treat the patient who came so far to get treatment. Also, some areas of the hospitals were not hygienic.

Complaint Status


[Jul 22, 2016] Medanta The Medicity customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

I would like to share my bad experience wide medanta on 11.7.16.
The attending staff are very rude and they don't care if patient who is paying his hard earned money for better treatment is treated with utter disrespect.
Kindly see into matter and make the patient experience better.
Hi Rohit,

We would like to thank you for your comments, we always appreciate feedback. We are deeply committed to providing the highest quality medical care and ensure patient satisfaction. Please provide your UHID along with a brief overview of your case via email at [email protected] so that we can review our records. Please mention the UHID in the subject line of the email.

Thanks,

Team Medanta.
Hi Rajesh,

We would like to thank you for your comments, we always appreciate feedback. We are deeply committed to providing the highest quality medical care and ensure patient satisfaction. Please provide your UHID along with a brief overview of your case via email at [email protected] so that we can review our records. Please mention the UHID in the subject line of the email.

Thanks,

Team Medanta.

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    Customer satisfaction rating
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    phone
    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
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    location
    Sector – 38, Gurgaon, Haryana, India - 122001
    Medanta Medicity - Eye test regarding complaint