Medanta The Medicity — Bad behaviour of staff

Address:

Irba ranchi jharkhand

Yesterday 13/10/2021 we are sended a patient to your ranchi Medanta for AV fistula Surgery after phone appointment and confirmation from Dr Siddarth Mishra. Mrs shanti singh 59/f she's diagnosed with CKD Stage 5. She is already admitted Samford hospital Ranchi. The doctor told me to send the patient at 11am . We sended the patient through our ambulance. 7:30 pm on the same day sister came told to patient attendant (kshitiz singh [protected]) today is not possible for surgery you may go back. Then again I called dr Siddarth Mishra he told me am ready to do the surgery but sisters are not ready for extra duty. Then I talked with 2 sisters and OtTechnitian mr Ratan all are denained our request. They told me our last bus from hospital is at 8:40 after that we will not get any transportation facilities. Patient attendant already deposited 18000 cash in your counter. He go and talked with counter regarding the above matter they told to him we can't do anything. They are charge rs 2000 from patient for bed charges. Patient go back to samford hospital at 9:pm .10 hr patient stayed in your hospital.
Please lookout this matter and do needful. Thanking you

I expect a call back from your side

Regards
Noby k Joseph
Samford hospital kokar chowk ranchi
[protected]