Medanta The Medicity — keeping the appointments

Address:

Sector 28, 122002

What is the point of making prior appointments when the doctor’s co-ordinator and nurses never follow the sequence or order of arrival especially if the patient is cghs beneficiary. It’s been 3 years i have yet to see them function properly. I have been procrastinating complaining thinking which organization works perfectly all the time. But, this hospital is consistent in being inconsistent.
Today too my moms appointment was at 11:45am and it’s 1:30pm and we are still waiting. They have allowed 3 different patients in between saying they just have few things to talk to doctor. Sometimes, any medanta staff member would cut the line and entire the doctor premises as if they are entitled to do that.
Although, i am not sure if this is how they function normal or they are biased against cghs benificary. Just to be clear cghs beneficiary are not charity case they being entitled to this privilege because they served the center government.
Thank you