Medanta The Medicity — No duty doctor in HCC

Address:

Sector 66, Gurgaon

On 10th March I had to rush to HCC (heart ICU), since the admitted father’s sugar medicine was not given. Doctors have stopped it and now his sugar goes up and they give insulin when it crosses 180. He has been taking metformin 500mg since decade and it controls his sugar.
After reaching HCC I found no duty doctor present to talk! They called the specialist on duty doctor for this purpose who asked us to wait until morning to discuss this. Basically wait and watch and give insulin if needed.
I have lots of issue with HCC in Medanta with following concerns:
1. No duty doctor at time scary
2. Nurse staff does not know much
3. Nurse staf[censored]ndertrained and struggle to get sample and make extra prick to patients
4. Too many doctor prescribing things without having internal coordination.
5. Doctors passing responsibility to each other department internally
6. We don’t have main doctor contact number to discuss anything in case of emergency. We need to rely on his visit or reach them in day time only

Overall I am concern with my fathers health and want Medanta take this seriously and not create further problems for his health.