Medanta The Medicity — non submission of bulk invoice in respect of patient id mm01136748

Address:

Gurgaon, Haryana

Sir,
My wife mrs. Saraswati sinha was admitted in your hospital on 28 dec 17 and expired on 11 jan 18 during treatment. Total bill amount for the treatment was rs. 333301.23 and the same was paid by me. Being an echs member, i claimed for the amount with the bill of supply which was issued to me by your hospital. Echs in its observation dated 17 apr 18 further asked to submit bulk invoice of above mentioned bill of supply (Copy attached) as the bill was not matching with its validator amount. I approached medical superintendent office (Upper ground floor, in front of room no. 3) of your hospital personally on 18 apr 18 at 1230 hrs to get the bulk invoice but it was denied by mr. Gupta stating that the bill of supply itself could be considered as bulk invoice and denied to give any further document in support of it. I further requested him that if he consider so then write down the word "invoice" on the bill and stamp it. My this request was also rejected by him and replied that it could not be done.
Hence, it is requested to clarify the matter and issue bulk invoice against the above mentioned patient as it is required by echs to reimburse the claim.