Medanta The Medicity — Reversal of amount rs 27500 charged for pet scan twice

Address:Gurgaon, Haryana, 122001
Website:Medanta medicity

I made a payment of rs 27500 for pt scan for patient against patient id : mm00968344 through imps online transaction no.[protected] on 17th may & on the same time i checked with finance dept. They said they haven't received this amount in their given yes bank account as bank site was down at that time.
So as suggested by their finance executive vibha thukral, i again paid same amount of rs 27500 at hospital through credit card. And she made a commitment that they can made the reversal soon if amount got cleared from yes bank.
Anyway many verbal reminder given but no reversal made so they again told me to share the account details & ifsc code & refund will be released soon.
I did the same but again after regular followup they are paying no attention for reversal.
Kindly look into it.

Regards
Dinesh raina
Mob.[protected]
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    Medanta The Medicity Phone
    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
    +91 11 4411 4411 [Corp Office]
    Medanta The Medicity Address
    Sector – 38, Gurgaon, Haryana, India - 122001
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