Medanta The Medicity — very poor response and management

 
2 Reviews
India
 Racer Footwear on Nov 1, 2017
Unfortunately we need to come to medanta every 3 months to get my child's peg feeding tube replaced and out her dr that is dr neelam mohan is in medanta. This is the last place we want to visit due to poor customer service and kind of response from endeoscopy dept. Observation. All sisters and brothers are not ready to listen to anything. We are suppose to keep our child on fasting for 3-4 hours. We were given appointment for 10 am but despite several tries we were only given a bed at 12 pm and only after constant reminders to all staff in endoscopy they had put her in fluid. May be there is less staff here due to which all the staff is frustrated.

Kindly look into this matter.

Patient name: baby shona kapoor

Complaint Status


[Nov 01, 2017] Medanta The Medicity customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Since five days i have tried to call on toll free no but the no which was given on net is been wrong...
so please change the no

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    Customer satisfaction rating
    4%
    Complaints
    76
    Pending
    0
    Resolved
    3
    phone
    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
    +91 11 4411 4411 [Corp Office]
    location
    Sector – 38, Gurgaon, Haryana, India - 122001
    Medanta The Medicity - very poor response and management