Medanta The Medicity — worst patient management at medanta at dr naresh trehan opd

Address:

122001

Its very worst patient management at medanta at dr naresh trehan opd. There are some ladies managing the patient sequence. I visited them around 10 am and i was 8th in the sequence and till 1 pm they did not call my name. I check with them why there is a delay and they told me that doctor is yet to come till 12.30 pm but some patient were going inside and coming outside. I got surprised why patient is going inside if doctor is not available. Then i asked with the person who was responsible to open glass door and he shouted on me and said "wait outside, do not come inside, we will call you". I heard this response for 3-4 times... Then got impatient and asked to return my file and money. I do not want your treatment. Then they took almost 15 minutes to search my file. Finally they found it and it was clear to me, why they did not call me name. They mentioned some other name on the file without checking the paid bill inside. And after this also they behaved like nothing has happened. They wasted my 4 hours. If they take so much high fee from the patient then they should provide best treatment.