[Resolved] Medi Assist India — cashless claim is not processed

Rajsee Shah

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380009
Website:	mediassistindia.net

Dear sir/madam,

I had applied for cashless and the new india assurance co ltd had approved my application on 18/07/2016 via approval number [protected].
My policy number 210402/34/15/04/00000049. Total amount of bill was 194250/- but approved for rs 155400/- and remainig amount was paid by me. Now the approved payment is not paid to hospital till day and hospital is demanding the same amount from me. As i have applied for cashless because i have mediclaim so i do not have to pay anything.

Here i have attached approval letter of medi assist, discharge summary and hospital letter of payment.

So please do needful in this regards and make paymeny to hospital.
Also send a mail or letter to the hospital that patient is not liable to pay anything as the claim is approved for cashless.

Thanks and regards
Bharatbhai n shah
[protected]
[protected]

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Aug 7, 2021

Complaint marked as Resolved

Medi Assist India customer support has been notified about the posted complaint.

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Comments

Akshay Neve

from Pune, Maharashtra

This is Akshay. I got approval but my claim is not settle. Medi assist India is hopeless company . I have taken many follow of them but they guys are irresponsible and their executive are helpless . Please take a strongest action against Medi assist and get back to me . ASAP

Balaji Mhaske Patil

from Solapur, Maharashtra

I have contacted Wipro team multiple times and medi assist helpdesk multiple times ... no one is responding back .
Could anyone please help ...
any claim should be settled with in 15 days as per your norms .

Now its... no one is responding ...

Claim No 96106147

Wipro Customer Care

from Bengaluru, Karnataka

Hi Balaji,

We regret the Inconvenience. this claim no. given by you belongs to some other client of Medi Assit and not Wipro. Please help us with your employee no so we can check further and update.

Thanks
Team Wipro