Medi Assist India — claim 18128848 pending from 22 oct 2018

I rahul is working in bank of baroda with employee no 91061. I was covered under corporate health insurance where in tpa was dhs dedicated healthcare services tpa india private limited wherein the app is medibuddy. I have claimed health insurance with claim no 18128848 for master takshay (My son) which is pending since 22 oct 2018. I have called customer care at [protected] and also mailed as [protected]@mediassistindia.com but didnt not get any response. My insurer claim id is [protected]c[protected] and insurer member id is [protected]p[protected]. Please do the needful. I will be thankful to you. I am attatching the screenshots of medibuddy app of my claim. They have also mentioned that procedure charges are not payable which i have highlited in the attatchment.