Medi Assist India — Claim is not settled after 1 month of processing

Hi Team,
I am policy holder of Oriental Life Insurance and TPA is Medi Assist India Pvt. Ltd.
I have raised claim on 18th August 2021. But that claim processed on 6th Jan 2022. After processing all the documents and getting clearance from team, I got the message on my mobile number on 8th Jan 2022 that you will receive money in 7 to 10 working days.
Today is 14th Feb 2022. Amount is still not credited to my bank account.

Claim Details:
Claim ID: 27111198
Policy Holder Name: Ragini Mistri
Beneficiary Name: Sisira Anmol Shinde
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