Medi Assist India — claim no. 19545666 rejection

Address:Bangalore, Karnataka

Kevin John Noronha ID [protected]

I am been paying health premium for almost 20 years through group insurance through my office (ActionAid India) till January 2019 when i retired but i continued this as an individual policy without any break.

I was detected with cancer December 2017, and my medical bills were duly being cleared, from intravenous Chemo my doctor recommended oral chemo tabs and so there was no need for hospitalisation.

My claims for my medication Erlocip 150 mg which is my life saving drug was being reimbursed by Vidal and very recently Medi Assist which took over as third party.

Now after i moved into individual policy without a break from the group policy, the same Medi Assist which was paying my reimbursements forwarded my claim to National Insurance which just rejected the case with no valid explanation.

Erlocip is a life saving drug which i have to consume on a daily basis and it is expensive. It does not require hospitalisation and it does come under payable by the Insurance this i can validate as both Vidal as well as Medi Assist were reimbursing.

I find it strange that now as i am an individual policyholder my claim is rejected. I find this is inhuman given the fact that i have been holding the policy for over 20 years and have got my reimbursement.

I would like an explanation why this has happened and need to get my reimbursements. My life depends on this.

Thank you kindly have this addressed
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I have not received any response to my query sent long back. Will the concerned please do the needful?

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