[Resolved]  Medi Assist India — Claim No.24702101

Dear Team, i have submitted physical claim documents of my claim No.24702101 to mediassist Team, BANK, BANDRA and i received message like

"Dear Divakara Nayak, We acknowledge the receipt of your claim documents on 21/May/2021 09:52. Tracking Number for your reference is MUM01323138."

I already send breakup bills for
Rs 1, 85, 139/- that is not scanned and uploaded in portal by our team at bandra office,

Now asking through query, what should i do?

How should i submit the documents which is already at our office?

I really suffering now by choosing mediassist reimbursement facility because mediassist is complete careless and irresponsible towards reimbursement claims?

Queries raised on 26/05/2021

Traveled 150kms and collected documents from hospital and uploaded on 26/05/2021

But same queries raised again on 28/05/2021 with out checking uploaded documents!

Again query raised on 31/05/2021 and playing with me !!

i also send original CT SCAN report and film, lab report and many other documents regarding my treatment but only few documents are scanned and asking again and again for processing my claim.

i am not yet well and discharged from hospital & hospital staff also not cooperating after discharge due to busy in pandemic time.

please don't bother me by asking already submitted documents.

kindly coordinate with Mediassist, , Bandra office team where all my documents are their and kindly process my claim.

Divakara Nayak
Was this information helpful?
No (1)
Yes (0)
Jun 12, 2021
Complaint marked as Resolved 
Medi Assist India customer support has been notified about the posted complaint.
Complaint comments 


I have uploaded all documents but taking weeks time and asking again and again.

Dear sir,
This is brijesh wodeyar working at karnataka gramin bank raised reimbursement claim with claim no:26376547 for accident case.. They are asking original MLC & investigation reports, but hospital administration gave only xerox copies by giving reason its MLC case.. Original bills, discharge summary & xray copy sent already.
Still Medi Assist asking original MLC & other investigation reports.. otherwise they will repudiate my claim

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Medi Assist India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Medi Assist India Phone
    +91 80 2658 4811
    Medi Assist India Address
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
    View Full Information