Medi Assist India — claims denied

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MEDIASSIST

My husband had jaundice in the year 2015 as it was detected late his liver was damaged and he was diagnosed liver cirrhosis was admitted to hospital several times. Claim id 12055846, 12117709, was settled. But claim id 12264561 was denied as the doctor chatni mentioned it was alcoholic liver disease but it was due to jaundice doctor chatni everybody drinks my husband is not addicted to drinking. When he asked whether he drinks or smokes. I replied that he never smokes but he drinks occasionally. Claim 12117709, 12264561 and 1400556 was denied.in oct 2016 he was admitted twice due to vomitting and loose motions and fever and doctor has given full information we sent also and still the claims 13901306 and 13645974 are pending. Sir you can get the information from dr. Kabade. Doctors have told us there is no need for liver transplantation as he is fine now, now again due to back pain diagnosed as slip disc again i have submitted claim for rs.27921/- fate?. Our bank used to settle all the claims within 20 days. All employees of the bank are frustrated with the banks decision of giving this medical insurance to mediassist india. Please look into the matter